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8 mistakes your tour company is making on social media (and how to fix them)

Posted by Renee Welsh on 09-Oct-2015 08:00:00

We’re all exceptionally busy and there’s no doubt about it. And we get it, as a business owner and tour operator you wear a lot of hats and you often find yourself overwhelmed when it comes to social media.

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Topics: Blog

10 must-read tourism industry blogs you need to follow

Posted by Renee Welsh on 01-Oct-2015 09:00:00


Need to know how to run a Facebook travel campaign? Want to know how the latest travel trends will impact your business? Need a solution to a ticketing problem?

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Topics: Blog

Do's and don'ts of partnership marketing with travel distributors

Posted by Renee Welsh on 24-Sep-2015 09:30:00

Want to accelerate the growth of your tour business, boost your market presence and reach new markets?

Partnering with travel distributors to market your tour could be the answer.

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Topics: Blog

Inbound tourism: 6 questions to ask before targeting international tourists

Posted by Renee Welsh on 10-Sep-2015 09:00:00

Inbound tourism is a thriving industry. According to estimates by Tourism Australia, it’s an opportunity worth $26 billion – even though it only makes up 25% of the total local tourism market.

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Topics: Blog

Our top 5 attractions companies that are killing it on social media

Posted by Renee Welsh on 03-Sep-2015 09:00:00

Tour operators, it seems, have finally cottoned on to the fact that social media reaps cost-effective and measurable marketing rewards for their businesses.  And thank goodness. There is nary a single industry more suited to the world of social than travel and tourism. Travelers are known to be heavy users of social to stay connected with their family at home and share their experiences.

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Topics: Blog

Airbnb, Uber, GetMyBoat: how the sharing economy is changing the way people travel

Posted by Renee Welsh on 27-Aug-2015 09:00:00

Renting rooms from locals, catching a ride with strangers, hiring a helper to perform dreaded household tasks. These days hardly a week goes by when we don’t hear a story about new ventures in travel and the sharing economy.

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Topics: Blog

Work smarter with the top 5 technology tools for the tourism industry

Posted by Renee Welsh on 20-Aug-2015 09:00:00

Running a tour and attractions business can be hard work, right? The phone rings off the hook, all while you’re trying to get ready for the group booking in the afternoon and find a replacement for the staff member who went home sick.

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Topics: Blog

Get mobile-friendly for the mobile traveller

Posted by Renee Welsh on 13-Aug-2015 09:00:00

The internet and mobile technology have fundamentally changed the way in which travellers book their holidays. While the technology trend first reached (and disrupted) the hotels and flights sector of the tourism industry, tours and attractions are set to be the next sector to be impacted by consumers’ preference to book their experiences via their smartphone.

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Topics: Blog

How to increase online conversions for your tour, activity or attraction

Posted by Renee Welsh on 07-Aug-2015 09:00:00

Enabling online bookings on your tour or attraction website can be a real game changer for your business.

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Topics: Blog

3 steps to set tourism rates and comissions

Posted by Renee Welsh on 30-Jul-2015 11:00:00

It’s that time of year again when your distribution partners are asking you for your updated tourism rates and comissions. It’s a time-consuming task many tour operators and attraction providers dread - and where it can be tempting to take shortcuts.

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Topics: Blog

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