AAMA FEC Of The Year 2026 Podcast
The American Amusement Machine Association (AAMA) is proud to announce the five finalists for the 2026 AAMA Family Entertainment Center (FEC) of the Year Award.
This year’s finalists represent the very best in creativity, customer experience, and community engagement within the amusement industry. Their commitment to excellence and innovation embodies the spirit of what makes the FEC sector thrive.
All Episodes
How to Build a Culture of Connection at Downtown Flavortown
In this episode of the AAMA FEC Of The Year 2026 Podcast, I sit down with Bucky Mabe of Face Amusements, the mastermind behind Guy Fieri's Downtown Flavortown. We explore how to cultivate a culture of connection in a bustling family entertainment center. Bucky shares insights on staffing challenges, the importance of core values like faith, attitude, consistency, and excellence, and how these principles shape the guest experience. With a focus on providing exceptional food and entertainment, we discuss strategies to create lasting memories for visitors and adapt to seasonal fluctuations. Join us as we delve into the unique dynamics of merging culinary excellence with fun, ensuring every guest leaves with unforgettable experiences. Tune in for a conversation rich with practical advice and industry wisdom. This podcast episode first appeared on Creative Works. https://wearecreativeworks.com/downtown-flavortown-bucky-mabe-aama-finalist/
Crafting a Culture of Service at Uptown Alley
In this episode of the AAMA FEC Of The Year 2026 Podcast, I sit down with Chris Barton from Uptown Alley in Surprise, Arizona, to explore how they have successfully crafted a culture of service that enhances the guest experience. With over 13 years at Uptown Alley, Chris shares insights into their evolution from a bowling-centric venue to a dynamic entertainment hub featuring virtual reality and a focus on quality dining. We discuss the importance of memorable service, employee engagement, and community involvement—especially with special needs groups. Chris also highlights the challenges of staying current in an ever-evolving entertainment landscape while emphasizing the significance of team dynamics and customer connection. Join us for a conversation that promises to inspire and inform those in the attractions industry. This podcast episode first appeared on Creative Works. https://wearecreativeworks.com/uptown-alley-aama-fec-finalist-chris-barton/